Increase Customer Satisfaction
Your patients are the most important factor in any decisions made in the ED. Pegasus Emergency Group knows that top providers, superior care and the highest standards are key to customer satisfaction, which is why...
Our physicians are exceptional.
Every doctor in Pegasus Emergency Group is an experienced, specialist in Emergency Medicine. Our physicians are handpicked for advanced specialty training and certification, experience and empathy.
Our approach is patient-centered.
We measure success the way you do, by the golden rule. How long did you wait for treatment after being placed in a room? Were your pain or anxiety relieved promptly? Did we accurately diagnose and effectively treat your condition? Were you treated kindly?
Our standards are extremely high.
All Pegasus Emergency Group departments are measured for quality by independent research firms that measure patient satisfaction. Our groups receive the highest marks in NY, NJ, and AL. Our goal is for our departments to be ranked in the top 5% for patient satisfaction nationwide and we consistently exceed that target everywhere.
Learn More
- Coosa Valley CEO offers glowing review on changes Pegasus brought about
- Cullman CEO recounts positive changes since implementing Pegasus leadership
- Three Pegasus partner hospitals within Baptist Health System measure up to Joint Commission standards on key quality measures.
- Citizens Baptist Earns ‘Top Performer on Key Quality Measures’ Recognition from The Joint Commission